What are your delivery times?

Our delivery times are generally between 7 and 9 business days ⏱️. As soon as your order is shipped , you will receive a confirmation email 📩 with a tracking number 🔎 allowing you to track your package in real time here!

 

What do I need to assemble my nightlight?

A glue stick is already included in your package, intended for use with a glue gun .
➡️ If you do not have a glue gun, you will simply need to purchase suitable glue separately.

💡 Everything else is already provided for quick and easy assembly .

 

Where can I find the assembly instructions?

The instructions are available in PDF format and can be accessed directly via a link provided in your package or by clicking HERE 📄🔗

💡 This allows you to easily access it from your phone , tablet or computer at any time.

 

What materials are used for your products?

• The cloud-shaped nightlight is made of ABS , a plastic known for its strength and durability . ☁️
• The bell-shaped nightlight has a natural wood base 🌳 and a high-quality , clear glass dome . ✨

💡 All our products are designed with premium materials , combining aesthetics and longevity .

 

How do I contact your customer service?

For any questions or concerns regarding our products, you can contact us directly HERE or contact us instantly on WhatsApp at: +61490107575.

Our customer service team is ready to listen to you and will do everything possible to provide you with the best solutions as quickly as possible.

 

What's in my Crealloy package?

Each Crealloy package includes:

✨ The product you chose!
💡 A LED string light!
🧴 A glue stick !
🔌 A USB cable for the Bright Cloud Garden!
🔋 Two batteries are included for the Light-Up Bell Garden!
🛍️ A reusable cotton pouch stamped with the Créalloy logo!